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PRIVACY POLICY

At Vintage Collective London, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
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This policy complies with the UK General Data Protection Regulation (UK GDPR).
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1. Who We Are
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2. What Information We Collect
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We may collect and process the following personal data:

  • Name

  • Email address

  • Postal address

  • Phone number (optional)

  • Order history

  • Payment information (processed securely via third-party payment providers)

  • IP address and browsing data (via cookies)

 
3. How We Use Your Data
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We only use your data to:

  • Process and deliver your orders

  • Respond to customer service requests

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Send marketing emails (only if you’ve opted in)

 
4. Marketing Communications
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We will only send you marketing emails if you’ve given clear consent. You can unsubscribe at any time by clicking the link in our emails or contacting us at info@vintagecollectivelondon.com
 
5. Sharing Your Information
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We do not sell, trade, or rent your personal information. We may share your data with trusted third parties to help us run our business, such as:

  • Payment processors (e.g. PayPal, Stripe)

  • Delivery companies (e.g. Royal Mail, courier services)

  • Website hosting and analytics providers (e.g. Wix, Google Analytics)

These providers only use your data as needed to perform their services.
 
6. Your Rights
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Under UK GDPR, you have rights over your personal data, including:

  • The right to access the data we hold about you

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to object to or restrict processing

  • The right to data portability

To exercise any of these rights, email us at info@vintagecollectivelondon.com
 
7. Cookies
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Our site uses cookies to improve your browsing experience and help us understand how visitors use our site. You can control cookie preferences through your browser settings.
 
8. Data Storage & Security
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We store your data securely and take appropriate steps to prevent loss, misuse, or unauthorised access. Payment details are processed securely and never stored on our servers.
 
9. How Long We Keep Your Data
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We retain personal data only as long as necessary for business or legal reasons. For example, order and transaction data may be kept for up to 6 years for tax compliance.
 
10. Updates to This Policy
We may update this Privacy Policy occasionally. The latest version will always be published here with the effective date at the top.
 
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact us:
Email: Info@vintagecollectivelondon.com
Postal Address: 72 Sweyn Road, Margate, CT9 2DD
 
 
 
 

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